Evolving Beyond AMS
The New Standard in Workday Optimization
August 26, 2025
For most organizations, post-deployment Workday support means logging tickets and waiting for fixes.It’s reactive, inconsistent, and, frankly, not strategic.As business needs shift and Workday evolves, companies need more than technical break-fixes. They need a structured, outcomes-driven model that continuously aligns Workday with their business strategy. That’s why Helios created Optimize+, a proactive, roadmap-driven optimization service designed to deliver measurable business outcomes. |
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The Problem with Traditional AMS ModelsMost AMS providers promise support, but what they actually deliver is ticket resolution. No strategic alignment. No enablement. No long-term value. You’re stuck fixing problems reactively, without ever moving forward. |
The cycle looks like this:
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What Organizations Actually Need
As your business grows, Workday must evolve with it. That means:
- Strategic enhancements aligned with business outcomes
- Consistent support from people who know your business
- Capability building, not external dependency
- Predictable delivery and cost—not reactive spend
That’s where Optimize+ comes in.
Introducing Optimize+
Strategic Workday Optimization, Delivered Proactively
Optimize+ by Helios is a structured Workday optimization program focused on continuous improvement—not one-off fixes. It’s built for organizations ready to shift from reaction to strategy.
Here’s how it works:
80% Strategic Enhancements
Your dedicated Optimize+ team delivers prioritized Workday enhancements every month, aligned to your strategic roadmap. This ensures ongoing progress—not just support when something breaks.
20% Flex Pool
Need to respond to an urgent request or business shift? Optimize+ includes a built-in Flex Pool to handle ad hoc needs—with no hidden fees, expiration rules, or confusing rollover policies.
Quarterly Roadmap Reviews
We revisit your strategic objectives every quarter, refine the roadmap, and plan enhancements that move your business forward. Stay aligned with what’s next.
Predictable Investment
You pay a consistent monthly rate. No hidden fees. No expiring hours. Just strategic delivery and clear reportable outcomes.
Optimize+ in Action
Whether you’re managing core HCM, Time Tracking, Financials, or VNDLY, Optimize+ can help you:
- Keep configurations aligned with evolving policies and compliance requirements
- Roll out new features and capabilities strategically
- Empower internal teams with knowledge transfer and best practices
- Reduce ticket volume and dependency on external consultants
- Avoid technical debt through ongoing, proactive enhancements
Organizations using Optimize+ report smoother operations, stronger user adoption, and measurable ROI – ensuring their Workday environment grows with their business.
Built for Strategic Organizations
Optimize+ isn’t for everyone. It’s designed for organizations who:
- Want to maximize long-term value from Workday
- Value structured planning and continuous delivery
- Are looking to empower their internal teams, not outsource everything
- Need transparency in both budget and outcomes
With four flexible tiers, Optimize+ can flex as your business evolves. Foundation, Growth, Advanced, and Enterprise
Final Thoughts: From Reactive to Strategic
